FAQs
How will I know that my sponsored child has received my gift?
How often can I send gifts to my sponsored child?
What types of gifts should I send?
Do I need to send extra money for postage?
Are my orders tax deductible?
I am having problems ordering online.
I have questions regarding my sponsored child, what should I do?
Is child labor involved in producing these items?
Can I send my order together with my sponsorship contribution?
Can I send a letter along with my gift?
Can I purchase/send a T-Shirt to my sponsored child in Egypt?
How will I know that my sponsored child has received my gift?
You should receive an acknowledgement letter from your sponsored child indicating the gift he or she has received. Gifts, however, can take 12 to 18 weeks to reach your sponsored child. The long timeframe accounts for the time spent for processing the gifts in our office, shipping to the field, logging of the gift, and personal delivery to your sponsored child.
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How often can I send gifts to my sponsored child?
Gift giving to your sponsored child is limited to two items per sponsored child per year.
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What types of gifts should I send?
Need some ideas? Our staff in the field have passed on some ideas of what children most like to receive. You can also purchase gifts on-line. Please visit our gift items page for more details.
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Do I need to send extra money for postage?
No. The cost of posting is incorporated in the price of each gift item.
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Are my orders tax deductible?
No, your gift purchases are not tax deductible.
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I am having problems ordering online.
If you have problems ordering online please call a Donor Relations Executive at 1-800-556-7918, or send us an email at DonorRelations@planusa.org. Remember to include your sponsor and child numbers and if calling have your sponsor and child numbers handy.
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I have questions regarding my sponsored child, what should I do?
Please call a Donor Relations Executive at 1-800-556-7918, or send us an email at DonorRelations@planusa.org. Remember to email or have your sponsor number and your child's number handy.
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Is child labor involved in producing these items?
Gifts are purchased only from manufacturers who assure us that they do not use child labor. Plan USA receives an official document from each manufacturer stating that child labor is not employed in the manufacturing of its goods.
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Can I send my order together with my sponsorship contribution?
Yes, you can send the money for both the gifts you are ordering and for your sponsorship in the same envelope. If you are paying by check or money order, make a separate check or money order for your sponsorship contribution and another for your gift orders. Please remember to fill out the gift order form completely and enclose it in your envelope. Indicate which check or money order is for your gift orders and which is for your sponsorship contribution. Write your sponsor number and your telephone number on each check or money order.
You cannot include a sponsorship contribution using the online gift form. However, if you wish to make an online sponsorship contribution, please use the secure one-time sponsorship contribution form in the Manage Your Plan USA Account section of this website.
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Can I send a letter along with my gift?
Yes, once your order has been completed, you will be offered the option to send a letter along with the gift. Please keep your sponsor number and child number handy as you will need them for the letter.
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Can I purchase/send a T-Shirt to my sponsored child in Egypt?
No, we are sorry. Due to the excessively high customs tariffs imposed by the Egyptian government on all imported items, particularly clothing materials, we are unable to ship a T-Shirt or any other clothing item to Egypt at this time. For example, the customs tax for a single T-shirt is approximately US$44.00 and a pair of pants is quoted at US$56.00
back to top
How often can I send gifts to my sponsored child?
What types of gifts should I send?
Do I need to send extra money for postage?
Are my orders tax deductible?
I am having problems ordering online.
I have questions regarding my sponsored child, what should I do?
Is child labor involved in producing these items?
Can I send my order together with my sponsorship contribution?
Can I send a letter along with my gift?
Can I purchase/send a T-Shirt to my sponsored child in Egypt?
How will I know that my sponsored child has received my gift?
You should receive an acknowledgement letter from your sponsored child indicating the gift he or she has received. Gifts, however, can take 12 to 18 weeks to reach your sponsored child. The long timeframe accounts for the time spent for processing the gifts in our office, shipping to the field, logging of the gift, and personal delivery to your sponsored child.back to top
How often can I send gifts to my sponsored child?
Gift giving to your sponsored child is limited to two items per sponsored child per year.
back to top
What types of gifts should I send?
Need some ideas? Our staff in the field have passed on some ideas of what children most like to receive. You can also purchase gifts on-line. Please visit our gift items page for more details.
- Soccer Balls (deflated with a pump, please)
- Small plastic cars
- Soft dolls or stuffed toys
- Art supplies such as crayons, paper, and markers
- Notebooks and pens
- Stickers
- School bags
- Jump ropes
- Nature scenes and wildlife cards
- Small plastic animals
- Books Postcards from your own state or from your travels
- Inexpensive bracelets or necklaces
- Small purses
- Hair accessories
- Puzzles
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Do I need to send extra money for postage?
No. The cost of posting is incorporated in the price of each gift item.
back to top
Are my orders tax deductible?
No, your gift purchases are not tax deductible.
back to top
I am having problems ordering online.
If you have problems ordering online please call a Donor Relations Executive at 1-800-556-7918, or send us an email at DonorRelations@planusa.org. Remember to include your sponsor and child numbers and if calling have your sponsor and child numbers handy.
back to top
I have questions regarding my sponsored child, what should I do?
Please call a Donor Relations Executive at 1-800-556-7918, or send us an email at DonorRelations@planusa.org. Remember to email or have your sponsor number and your child's number handy.
back to top
Is child labor involved in producing these items?
Gifts are purchased only from manufacturers who assure us that they do not use child labor. Plan USA receives an official document from each manufacturer stating that child labor is not employed in the manufacturing of its goods.
back to top
Can I send my order together with my sponsorship contribution?
Yes, you can send the money for both the gifts you are ordering and for your sponsorship in the same envelope. If you are paying by check or money order, make a separate check or money order for your sponsorship contribution and another for your gift orders. Please remember to fill out the gift order form completely and enclose it in your envelope. Indicate which check or money order is for your gift orders and which is for your sponsorship contribution. Write your sponsor number and your telephone number on each check or money order.
You cannot include a sponsorship contribution using the online gift form. However, if you wish to make an online sponsorship contribution, please use the secure one-time sponsorship contribution form in the Manage Your Plan USA Account section of this website.
back to top
Can I send a letter along with my gift?
Yes, once your order has been completed, you will be offered the option to send a letter along with the gift. Please keep your sponsor number and child number handy as you will need them for the letter.
back to top
Can I purchase/send a T-Shirt to my sponsored child in Egypt?
No, we are sorry. Due to the excessively high customs tariffs imposed by the Egyptian government on all imported items, particularly clothing materials, we are unable to ship a T-Shirt or any other clothing item to Egypt at this time. For example, the customs tax for a single T-shirt is approximately US$44.00 and a pair of pants is quoted at US$56.00
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